Terms & Conditions

These Terms & Conditions ("Terms") are a legal agreement between you and Smart Solution Labz LLC, a limited liability company organised under the laws of the State of Wyoming, United States of America ("Smart Solution Labz", "we", "us" or "our"), and govern your access to and use of the Clocker application, websites and related services (together, the "Service").

Smart Solution Labz owns and operates the Service (including the software, servers and data storage), provides it to you under these Terms and is the party you contract with for its use. We do not sell paid subscriptions ourselves. A paid Subscription is sold, charged and invoiced by the Seller for your billing country (Section 7): Smartyn d.o.o. (Croatia), a company selling in its own name, or Stripe as merchant of record through Link. We receive no payment from you directly.

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service. If you are using the Service on behalf of a company or other organisation, you confirm that you are authorised to bind that organisation to these Terms, and "you" means that organisation.

1. Definitions

• "Account" - the account you register to access the Service.
• "Workspace" - a company environment you create in the Service, including its members, settings and data.
• "Administrator" - a user with rights to manage a Workspace, its members and its subscription.
• "Member" - any user you invite to a Workspace (for example, an employee or team member).
• "User" - a Member who counts for the price of a Subscription, as Section 7 defines it.
• "Customer Data" - all data you or your Members submit to or generate in the Service, including time records, locations, bookings, client records, notes, files and attachments.
• "Seller" - the company that sells you a paid Subscription for your billing country: Smartyn d.o.o., or Stripe as merchant of record through Link (Section 7).
• "Subscription" - a paid plan, bought from the Seller, that gives a Workspace access to the Service for successive Billing Periods.
• "Subscription Terms" - the Subscription Terms of Smartyn d.o.o., which govern a purchase from it together with its Refund & Cancellation Policy.
• "Billing Period" - the 28-day period for which a Subscription is billed in advance.
• "Free Trial" - the 28-day trial period described in Section 6.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. The Service is a business tool (workforce management, time tracking, bookings and client management) and may be used by companies, sole traders, other organisations and private individuals. If you use the Service as a consumer (an individual acting for purposes outside your trade, business, craft or profession), the mandatory consumer-protection rights described in Section 18 apply to you, and the Seller's terms (Section 7) state your right of withdrawal and how to cancel.

3. Your account

To use the Service you must create an Account and provide accurate, current and complete information. You are responsible for:

• keeping your login credentials confidential;
• all activity that occurs under your Account; and
• notifying us promptly at info@s-labz.com if you suspect any unauthorised use.

We may refuse, suspend or close an Account that we reasonably believe has been used in breach of these Terms or applicable law.

4. Workspaces, Administrators and Members

When you create a Workspace you become its Administrator. As Administrator you are responsible for the Workspace, for the Members you invite, for the permissions you assign to them, and for ensuring that your use of the Service (including any monitoring of Members, such as location check-in) complies with applicable employment, privacy and data-protection laws in your jurisdiction. You must inform your Members about how their data is collected and used through the Service and obtain any consents required by law.

5. The Service and licence to use

Subject to these Terms and, for a paid Workspace, to the payment of the Subscription to the Seller, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your internal purposes during your Subscription or Free Trial.

The Service may include, among other features: time tracking (including automatic split of normal, night, weekend and overtime hours), location-based check-in, work orders, reservations and events with custom templates, a client CRM, notes and tasks, offline use with later synchronisation, and payroll/payment calculations. We may add, change or remove features over time. Some features may depend on your plan.

Custom features. Where we agree with you in writing to build a specific capability into the Service for your Workspace at no extra charge, its scope is the scope agreed in writing, these Terms promise no delivery date, and the capability remains part of the Service and our property and may be offered to every customer. Such an agreement carries a minimum term of 8 Billing Periods (224 days). For a Subscription bought from Smartyn, the minimum term and what you owe if you cancel before its end are stated in Smartyn's Subscription Terms (Section 14) and in the written agreement. For a Subscription bought through Link, the agreement is made on condition that those 8 Billing Periods are paid in advance at Link's checkout; a cancellation then means that you keep the Service until the last prepaid period ends, that the Subscription does not renew after it, and that nothing further falls due; we refund nothing ourselves, and whether Link refunds any part of the prepaid periods follows Link's terms and the consumer law of your country (Section 7). On a change of Seller during the minimum term (Section 7), the Billing Periods remaining in it that you have not already paid are paid in advance with the first purchase from the new Seller. In every case we start the build only after the first payment for the Subscription that follows that agreement has been made and after any statutory right of withdrawal on it has expired; a withdrawal within such a period ends the custom-feature agreement, and nothing falls due under it. The minimum term never keeps you from ending the Service or from taking your data (Section 19).

6. Free Trial

We may offer a Free Trial of 28 days. No payment card is required to start a Free Trial. If you do not buy a Subscription during it, nothing is charged when it ends, because nobody holds a payment method for you; if you do buy during the trial, the first charge is made only when the trial ends, as the Seller's terms state. Before the Free Trial expires we will send you a reminder (by email and/or in the Service) so the end does not take you by surprise.

During the Free Trial a Workspace may have no more than 5 Users, including the Administrator who created it. Starting a paid Subscription removes that limit, and the number of Users is then bounded only by the reasonable technical limits described in our Acceptable Use Policy.

At the end of the Free Trial, access to paid features stops unless you start a paid Subscription with the Seller. Your Workspace and its Customer Data are retained for 80 days after expiry, so you can subscribe within that window and continue where you left off; see the Privacy Policy for what happens afterwards.

We may change or withdraw the Free Trial, or limit eligibility, at any time. Only one Free Trial is available per organisation - an organisation is identified by its tax number (OIB or VAT ID) where it has one, and in every case by the user account that created the Workspace - unless we agree otherwise.

7. Subscriptions: who sells, and how you use what you bought

Who sells. A paid Subscription is bought from the Seller for the billing country you enter at checkout, never from us:

• Smartyn d.o.o. (Croatia) sells to customers whose billing country is Croatia, another member state of the European Union, the United States, Bosnia and Herzegovina, or Serbia (businesses registered for VAT in Serbia, verified against the Serbian register). Smartyn sells in its own name and for its own account: it charges your payment card on its own merchant account, issues the invoice, and is the party to contact about billing. Smart Solution Labz is Smartyn's supplier of the Service and is not a party to that purchase. The purchase is governed by Smartyn's Subscription Terms and Refund & Cancellation Policy, under Croatian law.
• Stripe, as merchant of record through Link, sells to customers in every other country, and to customers in Serbia who are not registered for VAT there. At checkout, on receipts and for purchase support you deal with Link. Link's terms govern the purchase: the price, the period and the renewal shown at Link's checkout, cancellation, refunds and any statutory right of withdrawal, together with the consumer law of your country of residence; Smartyn's Subscription Terms and Refund & Cancellation Policy do not apply to you. The minimum term of a custom-feature agreement is paid in advance at Link's checkout (Section 5). In the countries Stripe covers for indirect tax, Stripe calculates, collects and remits the tax of your country and issues the receipt or tax invoice. In the other countries Stripe sells in, we sell through Link to business customers only (a business or tax number is required): the invoice then carries our name and details, and any tax your country charges on a service bought from abroad is yours to account for; we do not sell to private persons there. Stripe handles refunds in every case, and your card statement shows LINK.COM* followed by our descriptor. We are the provider of the Service you bought, and these Terms and the Privacy Policy govern your use of it. Until that channel is open for your country, the checkout tells you so and no purchase is made.
• The Seller is determined from the billing country and the tax number you enter, corroborated by your payment card, and never from the language you use or the place you connect from. A change of billing country is a new purchase from the Seller for the new country, and takes effect at the next renewal. No Seller sells to a billing country under sanctions or on Stripe's restricted list; the checkout refuses it.

Prices. The price list is the same whoever sells: a price per User per day that depends on the size of your team, billed in advance for Billing Periods of 28 days, excluding VAT and other taxes. The current prices, the introductory price for a Subscription ordered by day 22 of the Free Trial, and the applicable tax are shown on our website and at checkout, and are stated in Smartyn's Subscription Terms for its customers; for a purchase through Link the price, the period and the renewal shown at Link's checkout apply. Where a Subscription with a custom-feature agreement is bought through Link, the 8 Billing Periods of the minimum term are paid at Link's checkout before the build starts (Section 5). Billing is not tied to the calendar month.

Users and Billing Periods. The number of Users is counted at the start of each Billing Period, and that count determines the price of that period. Adding or removing Users during a period does not change the current charge; the new count applies from the next renewal, and no refund is due for a User removed during a period that has already been paid. A User is any member who has accepted an invitation and has not been removed from the Workspace, including Administrators; invitations that have not been accepted do not count. A member stops being counted as a User when the deletion of their own Clocker account starts, although their employee card stays in the Workspace. An Administrator may temporarily deactivate a member: a deactivated member is not counted as a User if, at the start of a Billing Period, they have been deactivated without interruption for at least 14 days; a member deactivated for less than that counts as a User. A deactivated member's data is retained and an Administrator may reactivate them at any time.

Automatic renewal and cancellation. A Subscription runs for an indefinite period and is billed in prepaid Billing Periods; it renews at the start of each period until you cancel, and you can cancel at any time in the web app (or, for a purchase through Link, also through Link) with effect at the end of the current Billing Period or, where you paid the Billing Periods of a custom-feature agreement in advance, after the last of them (Section 5). The Seller's terms state how the renewal, the notice of a price change and the cancellation work in your country.

Managing the Subscription. The Subscription is purchased, its payment method changed and the Subscription cancelled by the owner of the Workspace (the user who created it, or the user to whom ownership was transferred). Other Administrators may view billing information and invoices but cannot change the Subscription.

Late or failed payment. If the Seller reports that a payment failed or is overdue, we may suspend or downgrade your access and restrict features until the payment is made, as described in the Seller's terms.

8. Refunds and cancellation

You can cancel at any time (Section 7). Refunds, chargebacks and any statutory right of withdrawal are matters between you and the Seller: for a purchase from Smartyn d.o.o. they are described in its Refund & Cancellation Policy; for a purchase through Link they are handled by Stripe under Link's terms. Cancelling stops future renewals, apart from the Billing Periods of a written custom-feature agreement that fall due or were paid in advance under Section 5; it does not by itself delete your data, which is kept for 80 days after the paid period ends (Section 19).

9. Acceptable use

Your use of the Service must comply with our Acceptable Use Policy, which forms part of these Terms. In summary, you must not misuse the Service, break the law, infringe others' rights, upload harmful or unlawful content, or attempt to disrupt, reverse-engineer or gain unauthorised access to the Service.

10. Customer Data and privacy

Your data. As between you and us, you own your Customer Data. You grant us a worldwide, non-exclusive licence to host, process, transmit, display and back up Customer Data solely to provide, secure, maintain and improve the Service and as otherwise permitted in our Privacy Policy.

Data-protection roles. For personal data that you or your Members put into the Service about identifiable individuals (for example, Member time records or client contact details), you act as the data controller and we act as your data processor, processing that data on your documented instructions to provide the Service. For account, billing-status and Service-operation data, we act as controller. The Seller is a separate controller of the data it needs to sell, invoice and account for your purchase; it does not process Customer Data, and support is provided by us. Our processing is described in the Privacy Policy, and the Article 28 GDPR terms that govern it are set out in the Data Processing Addendum (the "DPA"), which forms part of these Terms.

Work records, deletion and your Members' rights. (1) The work records created in your Workspace - time records, personnel data, payroll figures, documents you upload, and the operational records that name the people who did the work - are your records and, as between you and us, your property: you are the controller, we process them only on your instruction, and a Member who wants those records corrected, handed over or deleted must take that up with you, not with us. (2) Using a deletion control in the Service is your documented instruction to us as your processor: you warrant that you are entitled to give it, you remain solely responsible for your own statutory retention obligations, and you indemnify us under Section 17 for any claim arising from an instruction you gave. (3) The restore windows below, and the data that survives a deletion, are described in the DPA exactly as the Service implements them, and we may refuse or delay an instruction only in the narrow cases the DPA sets out.

Restore windows are a safety feature. Destructive actions do not take effect at once. Removing a Member with the "delete data" option withdraws their access immediately but keeps the data for 40 days, during which any Administrator can cancel and restore the membership in full; after that the deletion is permanent and irreversible. A person deleting their own Clocker account has the same 40-day window and can restore the account by signing in again. Transferring ownership of a Workspace takes effect only after a waiting period of 8 days that cannot be shortened, and the current owner can cancel it at any point in that period. These windows exist to protect you against mistakes and against a compromised Administrator account. They are not a commitment to retain, back up or recover your data beyond them, and they do not extend the retention periods described in the Privacy Policy or the DPA. Keeping your own records where the law requires it remains your responsibility (Section 15).

Removal log. Each Workspace keeps a permanent log of every removal, cancellation, reactivation and permanent deletion of a membership, recording who acted, on whom, in which mode and with what outcome. Only our servers write to it; your Administrators can read it. It is not deleted in response to a deletion instruction, because after a permanent deletion it is the only remaining record of who ordered it, and both of us may need it to answer a question or defend a claim. It is deleted with the Workspace itself. Section 6.5 of the DPA describes it in full.

Your responsibility. You are responsible for the accuracy, quality and legality of Customer Data, for having the legal basis and any consents needed to collect and process it (including any location or monitoring data about your Members), for informing your Members about how the Service handles their data (including that their name remains on your records after they leave), and for the way you use the Service.

11. Intellectual property

The Service, the Clocker software, and all related intellectual property are and remain the property of Smart Solution Labz LLC and its licensors. Except for the limited licence in Section 5, no rights are granted to you. You may not copy, modify, distribute, sell, lease, sublicense, reverse-engineer or create derivative works of the Service, except to the extent this restriction is prohibited by applicable law. "Clocker" and related logos are our trademarks; you may not use them without prior written permission.

Feedback. If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free licence to use it without restriction or obligation to you.

12. Third-party services

The Service relies on third-party providers, including Google Firebase / Google Cloud (hosting and infrastructure: the database and file storage in the European Union, sign-in data in the United States, as the Privacy Policy describes) and Stripe (card payments on the Seller's account and, through Link, the sale itself where Stripe is the merchant of record). The Service may also link to or integrate with third-party services (for example, map providers). We are not responsible for third-party services, and your use of them may be subject to their own terms and privacy policies.

13. Availability, support and changes

We aim to keep the Service available and reliable, but we do not guarantee that it will be uninterrupted, error-free or secure at all times. We may perform maintenance, and we may modify, suspend or discontinue all or part of the Service. Where a change is material and within our control, we will use reasonable efforts to give notice. Support is provided by us, on a commercially reasonable-efforts basis, via info@s-labz.com and the in-app chat; questions about an invoice or a charge go to the Seller (Section 7).

14. Beta and new features

We may offer features identified as beta, preview, trial or experimental. These are provided "as is", may be changed or removed at any time, may be less reliable, and are excluded from any service commitments and to the maximum extent permitted by law from warranties.

15. Warranties and disclaimers

To the maximum extent permitted by law, and except as expressly stated in these Terms or required by mandatory law, the Service is provided "as is" and "as available", and we disclaim all warranties, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the Service will meet your requirements, that payroll or hour calculations will be error-free or suitable for your legal obligations, or that data will never be lost. You are responsible for verifying outputs (such as calculated hours and pay) and for keeping your own records where legally required.

Informational content on the website. Guides, summaries of laws, templates and free tools published on our website (for example under "Resources") are general information, not legal, tax or accounting advice, and may not reflect the latest changes in the law. Quotations from laws and other sources are reproduced as published on the date stated on the page. You remain responsible for checking the rules that apply to your own situation and for the results of any free tool you use.

16. Limitation of liability

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation).

Subject to that:

• We are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, business, goodwill, or loss or corruption of data, however arising.
• Our total aggregate liability arising out of or relating to the Service and these Terms in any 12-month period will not exceed the greater of (a) the total Subscription fees paid to the Seller for your Workspace in the 12 months before the event giving rise to the liability, or (b) EUR 100.

These limitations apply regardless of the legal theory on which a claim is based and even if we have been advised of the possibility of such damages.

17. Indemnification

To the extent permitted by law, you will defend, indemnify and hold harmless Smart Solution Labz LLC and its officers, employees and agents from and against any claims, investigations, fines, damages, losses and reasonable costs (including legal fees) arising out of your Customer Data, your use of the Service in breach of these Terms or applicable law, your infringement of any third-party right, or any instruction you give us to delete or retain Customer Data (including work records), whether given through a deletion control in the Service or in writing.

18. Consumer rights

If you use the Service as a consumer (an individual acting outside your trade, business, craft or profession), you keep every right that the consumer-protection and data-protection law of your country of residence gives you and that cannot be waived by contract, and nothing in these Terms limits those rights. In particular:

• if you are resident in the European Union, you have a statutory right to withdraw from a paid Subscription within 14 days of buying it; the Subscription Terms and the Refund & Cancellation Policy explain that right, the full refund that goes with it, and the cancellation function in the web app;
• if you are resident in Bosnia and Herzegovina, the withdrawal period under your law is 15 days, as the Subscription Terms explain;
• if you are resident in the United States, the Subscription Terms state the automatic-renewal disclosures you receive before you pay, the separate consent we ask for, and how to cancel online at any time;
• if you are resident in any other country and bought through Link, the purchase is governed by Link's terms and by the consumer law of your country; your use of the Service remains governed by these Terms.

19. Term, suspension and termination

These Terms apply while you use the Service. You may stop using the Service and close your Account at any time. We may suspend or terminate your access if you materially breach these Terms, if the Seller reports that a Subscription is unpaid, if required by law, or where continued provision poses a security or legal risk. On termination, your right to use the Service ends. After termination we keep your Workspace and its Customer Data for 80 days and then delete them (unless you asked for erasure when you cancelled, see below), as the Data Processing Addendum (Section 15) and the Privacy Policy describe; take the data you need before termination or during that time. A suspension for non-payment or for a breach does not remove your right to take your data. Sections that by their nature should survive (including Sections 10-11 and 15-22) will survive termination.

Taking your data with you. If you are in the European Union, Regulation (EU) 2023/2854 (the Data Act) gives you rights when you move to another service, to your own systems or use another service in parallel, whether you pay for a Subscription or use a Free Trial; the paragraphs below state how we meet them, and we apply the same rights to every Workspace wherever it is.

• Your data, at any time, free of charge. An Administrator can export your Customer Data from the web app at any time while the Workspace is active, and still from a paused Workspace (one whose Subscription or Free Trial has ended) during the 80 days after the end, in a structured, commonly used and machine-readable format and without any charge (Data Processing Addendum, Section 15.1). You need give no notice to take your data: the export is available at once, and the Service runs as before while you take it.
• What the export holds. All your Customer Data: reservations, events, work orders, tasks, working-hours records with their check-in locations, clients, notes, team members and their profiles, templates, absence and leave, payments, attachments, the change history and the removal log, and the usage counters your Administrators see, with the metadata that belongs to them. Your Workspace holds no digital assets of yours other than this Customer Data. Not included are only the data specific to the internal running of our own systems whose disclosure would expose a trade secret (our search indexes and our internal service and security logs) and our software, which is protected by intellectual property rights; these exemptions never delay or obstruct your switch. The formats and data structures of the export, the standards and open interoperability specifications it uses, how to bring data into Clocker from another system, and any limitation of either that we know about are documented on a public page of our website that we keep up to date and link from the export and from this Section.
• Assistance. We act in good faith and give you, anyone you authorise and your new provider reasonable assistance throughout the switch, including all information relevant to your exit strategy; we keep the Service running during the switch, tell you about any known risk to its continuity and keep your data secure throughout. We are not required to build new technology for your switch, to hand over software or anything protected by intellectual property rights or trade secrets, or to do anything that would compromise the security of the Service. Services beyond the standard export and this assistance, such as converting the export into a format of your choice or migrating your data into another system on your behalf, are agreed and priced separately on request (Data Processing Addendum, Section 15.1).
• What you pay. We charge no fee for switching and no data egress fee. The only amounts you pay are the Subscription prices stated by the Seller, including the Billing Periods of a minimum term you agreed in a written custom-feature agreement, whether they fall due at once or were paid in advance (Section 5; Subscription Terms, Section 14, for a purchase from Smartyn), and the fees for any separately agreed service; there is no early termination charge, and a minimum term affects only what you still owe, never the end of the Service or your switch.
• How long the switch takes, and when the contract ends. The export completes at once, so a switch takes only as long as you need to bring your data into the other system. Your Subscription and this contract stay in force until the end of the Billing Period in which you cancel, which means a notice period never longer than 28 days (Subscription Terms, Section 7), or, where you paid the Billing Periods of a custom-feature agreement in advance, until the end of the last of them (Section 5), in either case unless the switch is completed earlier as stated below; before that day you may withdraw the cancellation in the web app. If you need the Service beyond that day, you have the right to a transitional period: on your written request, made before the end of the 80 days that follow, your Workspace is reactivated for one more Billing Period, which the Seller for your billing country sells at the regular price (Subscription Terms, Section 7), with the Service running unchanged and the assistance above; you may extend that transitional period once, by as many further Billing Periods as you consider appropriate for your own purposes, and the 80 days below then run from the end of the last such period. When you start a switch, tell us whether you are moving to another provider (and, if so, that provider's details), to your own systems, or only want your data erased. Your contract ends at the end of the Billing Period in which you cancelled or, where you paid the Billing Periods of a custom-feature agreement in advance, at the end of the last of them, or, if you took a transitional period, at the end of the last transitional Billing Period, or earlier when the switch is successfully completed and the owner of the Workspace confirms that to us in writing, whereupon we close the Workspace. In every case we confirm the end by email, and ending the contract early in this way does not refund the current Billing Period or any Billing Periods you paid in advance (for a purchase from Smartyn, Refund & Cancellation Policy, Section 4; for a purchase through Link, Link's terms govern refunds), except where a mandatory consumer right gives you a refund (for a purchase from Smartyn, Refund & Cancellation Policy, Sections 5 and 6). If you chose erasure, we delete the Workspace and its Customer Data at that end without a further request, subject only to Sections 15.3 and 15.4 of the Data Processing Addendum.
• After the end. Unless you chose erasure, we keep your Workspace for 80 days so that you can still take your data, protected by the security measures of Section 10 of the Data Processing Addendum for the whole of that time, and then delete the Workspace and its data; Sections 15.3 and 15.4 of that Addendum state which backups and legally required records survive the deletion. The owner may ask in writing for an earlier deletion at any time (Data Processing Addendum, Section 15.5).

20. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will give reasonable notice (for example, by email or in the Service) before they take effect. Your continued use of the Service after the changes take effect means you accept the updated Terms. If you do not agree, you must stop using the Service.

21. Governing law and disputes

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) are governed by the laws of the State of Wyoming, United States of America, without regard to conflict-of-law rules and, if you are a consumer, without prejudice to the mandatory rules of the law of your country of habitual residence. The state and federal courts located in Wyoming, United States have jurisdiction, except that:

• if you are a consumer resident in the European Union, you may also bring proceedings in the courts of the member state where you are domiciled, and proceedings against you may be brought only there; and
• nothing prevents either party from seeking injunctive or equitable relief where available.

The purchase of a Subscription from Smartyn d.o.o. is governed by Croatian law under its Subscription Terms; a purchase through Link is governed by Link's terms.

22. General

• Entire agreement. These Terms, together with the Privacy Policy, the Data Processing Addendum and the Acceptable Use Policy, are the entire agreement between you and us about the use of the Service. The purchase of a Subscription is a separate agreement with the Seller. A written custom-feature agreement (Section 5) supplements this agreement and the purchase.
• Severability. If any provision is held unenforceable, the rest remains in effect.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger, acquisition or sale of assets.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
• Notices. We may give notices via the Service or by email to your Account address. You may contact us at info@s-labz.com.
• Language. These Terms are provided in English, Croatian, German, Slovenian, Serbian, Bosnian and Ukrainian. The English version is authoritative; in case of conflict, the English text prevails.

23. Contact

Smart Solution Labz LLC
30 N Gould St, Ste R, Sheridan, WY 82801, USA
Register: Wyoming Secretary of State, filing ID 2024-001386276
Email: info@s-labz.com

Seller for Croatia, the European Union, the United States, Bosnia and Herzegovina and VAT-registered businesses in Serbia:
Smartyn d.o.o., Vladimira Nazora 1b, 40317 Podturen, Croatia
OIB: 07561436312 · Registry no. (MBS): 070214433 · VAT: HR07561436312 · Email: info@s-labz.com

Seller everywhere else: Stripe, as merchant of record through Link, under the terms shown at checkout.